{ returns policy }

I want you to be happy, nay, thrilled with your Ultra Deluxe purchase. To help insure this, I provide detailed information in listings and have a high level of quality control for all items before shipment. Since care is taken pre-sale, items are handmade and designs are created in a small quantity I offer a limited returns policy:

{ r e t u r n s }
Items can be exchanged for a different size of the same item, or returned for store credit within 2 weeks of delivery date. Custom orders are not eligible for exchange or return due to their specialness. :) Sorry, due to the reasons stated above refunds are not available except in the case of seller error (such as wrong shipment).

{ e x c h a n g e s }
Size exchange applies to only the same design and color item. Size exchange is based on the availability of existing stock and is not guaranteed. If a size exchange is not possible store credit may be issued instead.

{ s t o r e _ c r e d i t }
Store credit is good for 6 months from the date of purchase, redeemable at this Etsy store only ( http://dyno.etsy.com ). Store credit may be used toward the balance of a future custom order.

{ t h e _ f i n e _ p r i n t }
Items must be returned within 2 weeks of delivery date (allowances will be made for international shipments as needed). Buyers are responsible for all shipping fees for exchanges or returns.  To keep Ultra Deluxe, um, deluxe items must be returned unworn and in sellable condition. Please contact me to make arrangements beforehand: ultradeluxedesigns@yahoo.com.

{ l o s s  _ o r _ d a m a g e }
Unfortunately, my small fuzzy-shiny operation is not able to offer refunds or replacements for loss or damage that occurs in transit. Ultra Deluxe items are always packed securely and with love. :)  Any problems with shipment should be handled directly with the postal carrier. If you are concerned about the safety of your items I am always happy to add insurance to your order. :) See Shippping for more information.